Frequently Asked Questions

Frequently Asked Questions – Lady Frenchy

Is your site secure?

Yes. All transactions are processed via recognized and secure payment solutions (data encryption, confidential processing).

What are your processing and delivery times?

  • Order processing: within 1 to 3 business days
  • Delivery in France: between 6 and 9 business days after dispatch

A tracking email is sent to you as soon as your package leaves our warehouse.

Do you offer free shipping?

Yes, tracked delivery is free for all orders shipped within mainland France.

Can I return an item?

You have 14 days after receipt to request a return, provided the item is intact, unused, and in its original packaging. To initiate the procedure, contact us at: info@ladyfrenchy.com.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express, etc.) as well as e-wallets such as Google Pay. All payments are secure and encrypted.

Our contact details

  • Email: info@ladyfrenchy.com
  • Phone: +33 7 56 97 93 72
  • Address:
    8206 Louisiana Blvd NE, Ste A #2489
    Albuquerque, 87113, USA